SARAH :: First :: Always :: Unlimited

Project Management, Training and Help Desk functions

Support you can count upon, when you need it




Project Management

Every new installation of SARAH Residential software receives the same care and attention to detail as enjoyed by the first customer site deployment we ever performed. Skilled and experienced staff will co-operate with you to ensure the process, from initial planning to operationally-in-use, is as smooth as possible. Always.

Training

All management & care staff who will use SARAH are trained in the use of the new system by qualified SARAH trainers. Always.

If it will assist your transition to SARAH, we can install a separate Training Database at a nominal charge. This ensures that any staff member may learn to use the applications in a separate environment that absolutely cannot affect your residents' data.

This valuable facility may be used at any time for induction training of new staff and for remedial training of experienced people.

Help Desk

Help Desk services commence immediately upon the operational use of a new system installation. As one of our clients, you will enjoy these benefits:-

The breadth of our support is Australia-wide. We use secure, on-line connections to deliver these benefits in a speedy manner to every client site. Our supported clients are across Australia, in all ASGC areas, from Major Cities to Very Remote.

Customer access to our Help Desk is by telephone and /or email:

Home

Accreditation

ACFI & SARAH

Contact us

Demonstration

Privacy

Services

SARAH Lite